Frequently Asked Questions
Everything you need to know about your gear and orders.
How do I know which soccer cleat size to order?
We recommend checking our brand-specific size charts. Most performance cleats are designed for a snug fit; if you prefer more room or wear thick grip socks, consider ordering a half-size up.
Are the jerseys sold on ProSoccer authentic?
Yes, we only sell 100% authentic licensed apparel from official brands like Nike, Adidas, and Puma. We offer both 'Authentic' player-issue and 'Replica' fan versions.
Can I return a jersey if it has been customized?
Unfortunately, jerseys that have been personalized with custom names, numbers, or league patches cannot be returned or exchanged unless there is a manufacturing defect.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited overnight and 2-day shipping options at checkout for players who need their gear before match day.
Do you offer team discounts for bulk orders?
Yes, ProSoccer provides special pricing for clubs, schools, and recreational teams ordering 10 or more items. Please contact our Team Sales department for a custom quote.
What is your return policy for soccer balls and equipment?
Unused equipment in its original packaging can be returned within 30 days of purchase. Please note that soccer balls must be returned deflated to avoid damage during transit.